Emergency Response Evaluation

The impression we leave you with is critical to our mission

Administration Headquarters:
1885 Veterans Park Drive
Naples, FL 34109
(239) 597-3222 (Phone)
(239) 597-7082 (Fax)

The North Naples Fire Control and Rescue District takes great pride in providing the right service, at the right time with the highest quality of personnel. It is our goal to provide a service to you that meets or exceeds your expectations. The way to ensure this is through your feedback.

Please take a few minutes of your time to complete the following questionnaire.

If you are looking to comment on something non emergency related please refer to the following form: Contact Us

If you are looking to evaluate or comment on a recent inspection please fill out the following form: Evaluate an Inspection and Your Inspector

PLEASE NOTE: Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

 

*Your Email Address:
 
*Incident date and location
 
Fire Officer\'s Name
If known or avaiable 
Our goal is to exceed your expectations of service. 
*Helpfulness of Employees
Excellent
Good
Fair
Poor
 
*Speed of Service
Excellent
Good
Fair
Poor
 
*Handling of Problems
Excellent
Good
Fair
Poor
 
*Knowledge regarding issue
Excellent
Good
Fair
Poor
 
*Appearance of Personnel
Excellent
Good
Fair
Poor
 
*Sensitivity of Personnel
Excellent
Good
Fair
Poor
 
*Communitcation Skills
Excellent
Good
Fair
Poor
 
*Medical Care
Excellent
Good
Fair
Poor
Please note: Ambulance crews are Collier County Employees and are not associated with North Naples Fire Control and Rescue District. 
Putting out the fire
Excellent
Good
Fair
Poor
Only if applicable 
911 Call taker
Excellent
Good
Fair
Poor
Please answer if you used the 911 system. 
Emergency Room Care
Excellent
Good
Fair
Poor
We are concerned about your expierience at the Emergency Room. 
What overall comment describes your contact with our employee?
 
If we helped you on an emergency, how are you and your family doing?